TurboTax® FAQ

Import tax data from your Ameriprise Financial tax statements into a TurboTax return.

General Information

Where can I find my login credentials for TurboTax?

  • The Package ID and Document ID found on the mailer page of your tax statement package(s) are your login credentials. Your login credentials are different every year.
  • Each year-end tax package you receive from us will have different login credentials and will need to be imported separately.
    • Package ID: May enter without spaces (e.g., 1234567890)
    • Document ID: Not case sensitive (e.g., 123ABC4567 may enter 123abc4567)
  • View a sample mailer page to see where the login credentials appear.

Who is able to import account information into TurboTax?

Ameriprise clients who have access to the TurboTax software or online products can use the import feature for the 1099 forms.

When will 2014 tax data be available to import?

  • 2014 tax data will be available to import starting in early February 2015 after tax statements are mailed and available online.
    • Review the tax statement mailing dates to determine when tax data will be available for various products and statements.
    • You will receive an invalid log on error message if you attempt to enter your login credentials before the data is available.
  • Tax data for tax year 2014 will be available for import through the middle of October 2015. The exact date has not been set yet, but it will be close to the expiration of the 2014 filing extension on October 15, 2015, when the IRS discontinues e-filing.

Which tax forms will be available to import?

  • Form 1099-B, Proceeds from Broker and Barter Exchange Transactions
  • Form 1099-DIV, Dividends and Distributions
  • Form 1099-INT, Interest Income
  • Form 1099-MISC, Miscellaneous Income (located in the “Other Common Income” section)
  • Form 1099-OID, Original Issue Discount
  • Form 1099-R, Distributions from Pensions, Annuities, Retirement or Profit-Sharing Plans, IRAs, Insurance Contracts, etc.

Remember:

  • If you receive more than one year-end tax package from Ameriprise, you will go through all of the steps in the "Import tax data" section below to import each package separately.
  • In addition, if you receive corrected tax statements, you may need to correct the information on your tax return, either through an additional import or by manually changing the data on your TurboTax tax return. For more information about importing updated tax data see "If I receive a corrected tax statement, will the updated tax data be available to import?" below.

Note: Following the import make sure you carefully review and compare all items in the import against your own records and the information on your tax statement(s) to verify that all items imported correctly and nothing is missing. It is important that all reportable activity has been accounted for.

Which tax forms will NOT be available for import?

The following forms, issued by Ameriprise Financial, are not available for import. If your tax package contains only forms not available for import, you will see receive an invalid log on error message after you enter your login credentials.

  • Form 5498, IRA Contribution Information
  • Form 5498-ESA, Coverdell ESA Contribution Information
  • Form 1099-MISC, Miscellaneous Income
  • Form 1099-Q, Payments From Qualified Education Programs (Under Sections 529 and 530)
  • Form 1099-LTC, Long-Term Care and Accelerated Death Benefits
  • Form 1042-S, Foreign Person’s U.S. Source Income Subject to Withholding
  • Supplemental statements

What should I do if I receive more than one year-end tax statement package?

  • If you receive more than one tax statement package, as many clients will during the 2014 tax season, you will need to import the data from each package separately.
    • For example, if you receive a tax statement package that contains tax data from your IRA account (e.g. Form 1099-R) in early February, and in mid-February you receive tax data for your nonqualified brokerage account (e.g., Form 1099-DIV and Form 1099-B), you will need go through the data import process separately for each package.
  • In addition, if you receive corrected statements additional imports or adjustments to your tax returns may be necessary. For more information about importing updated tax data see "If I receive corrected tax statements, will the updated tax data be available to import?" below.

Note: Following the import, make sure you carefully review and compare all items in the import against your own records and the information on your tax statement(s) to verify that all items imported correctly and nothing is missing. It is important that all reportable activity has been accounted for.

See "Import tax data" below for more information.

If I receive a corrected tax statement, will the updated tax data be available to import?

  • The tax data you import is the data we have available at the time of the import. If you receive corrected tax statements, additional imports or adjustments to your tax returns may be necessary.
  • Updated tax data will be available to import into your TurboTax tax return at the same time as your corrected tax statement is mailed to you.
  • Your corrected tax statement or package will have the same login credentials as the original year-end tax package you received and the corrected data will overlay the original data when it's imported*.
  • If you receive a corrected tax statement, follow the "Import tax data" steps below to import your updated tax data into your tax return. The updated data will replace your previously imported tax data, as long as no manual updates have been made.*

* Note: If you imported tax data and then made manual changes to it - for example, you added or changed a dollar amount or a date of purchase – the manually added or updated data will remain in your return and will not be automatically replaced when you import your amended tax package. To avoid data duplication, you will need to manually delete any of the documents that you made changes to before attempting to import again. Visit the support section of the TurboTax website to learn how to manually delete tax statements.

Note: Following the import, make sure you carefully review and compare all items in the import against your own records and the information on your tax statement(s) to verify that all items imported correctly and nothin is missing. It is important that all reportable activity has been accounted for.

How can I get additional assistance?

  • If you have questions about the tax data that is provided from Ameriprise Financial during the import, please contact our Customer Service Center at 800.862.7919.
  • For comprehensive technical support using the TurboTax tool, visit the support section of the TurboTax website.
Import tax data

After you have installed the TurboTax software or purchased the online version, follow the steps below to import the tax form data you have received from Ameriprise.

You can visit the TurboTax website for additional help installing the software or getting started in TurboTax.

Be sure to download any recent updates to the program, if prompted.

  1. Open TurboTax on your computer. Click on the blue “Begin” button to get started.
    • You will have the option to transfer previous year information, if you have used the software in the past, or continue without transferring.
  2. If you are a new user, complete the sections of the “Personal Info” tab to capture all the information about you and your family.
  3. If you have used TurboTax previously, make any necessary updates to previously entered information. If you have no updates you may go directly into the “Federal Taxes” tab to enter your wages, income, deductions, credits and other tax information.
  4. In the “Federal Taxes” tab enter information from any Form(s) W-2, Wage and Tax Statement, received for 2014.
  5. When you get to the “How Do You Want to Enter Your Income” screen, if you select the “Easy Guide” button, you will be prompted to go through all of the income screens in order. If you choose “Explore on My Own” you will go to the “Your 2014 Income Summary” screen. On this screen all of the various income sections are displayed. You can choose the order in which to enter or import data.
  6. Ameriprise tax data is available for import into the following income sections:
    • Interest and Dividends (Forms 1099-INT, 1099-DIV, 1099-OID)
    • Investment Income (Form 1099-B)
    • Retirement Plans and Social Security (Form 1099-R)
    • Other Common Income (Form 1099-MISC)
  7. Select the “Start” button in any of income sections, next to the tax form type for which you would like to import tax data. You will go to a page that asks if you received the type of income you have selected. Click on the “Yes” button to proceed.
  8. On the next page select the “Import from my bank or brokerage” option and choose your financial institution. Either enter “Ameriprise Financial” into the “Enter financial institution name here” field or scroll through the list of financial institutions to locate “Ameriprise Financial”. Select and proceed.

    Note: Until tax data becomes available in early February, you will see a screen “No Documents Currently Available for Import”, which lets you know when tax data for various statements will be available to import. Attempts to download tax data prior to those dates will be unseccessful and result in an error message. This screen will disappear on February 6, 2015.

  9. To access your Ameriprise tax data, enter your unique Package ID and Document ID from the mailer page of your 2014 tax package (s). See the first question for a sample mailer page which shows the location and format of Package ID and Document ID. Your login credential change every year so be sure to use your 2014 tax package(s).
    • Package ID: May be entered without spaces (e.g., 1234567890)
    • Document ID: Not case sensitive (e.g., 123ABC4567 may be entered as 123abc4567)

    Note: Taxpayers on the account who are registered for the secure site on ameriprise.com can access their 2014 tax package(s), including the mailer page, online by logging in, going to "Statements & Documents", selecting the Tax Statements folder, and selecting year "2015" from the drop down.

  10. The State Taxes tab can be completed last. TurboTax will transfer the information from your federal tax return into your state tax return.

    Remember:

    • If you received more than one year-end tax package from Ameriprise you will need to go through all of the steps above to import each package separately.
    • In addition, if you receive corrected tax statements, you may need to correct the information on your tax return, either through an additional import or by manually changing the data on your TurboTax tax return.

    Note: Following the import make sure to carefully review and compare all imported items against your own records and the information on your tax statement(s) to verify that all items imported correctly and nothing is missing. It is important that all reportable activity is accounted for.

Tax data questions

Can I import cost basis and holding period information from a sale of securities into a TurboTax return?

The cost basis and holding period reported on Form 1099-B, Proceeds From Broker and Barter Exchange Transactions, associated with sales of covered securities* is available to import into your TurboTax return. Cost basis and holding period information for your noncovered sales transactions, displayed on Form 1099-B, will also import into your tax return even though we don’t report it to the IRS.

Please note:

  • The information held in our records may not reflect all basis adjustments that would be necessary for calculations of the basis of securities that are sold.
  • For noncovered shares, adjustments related to wash sales, cash transactions associated with corporate actions, such as mergers or spin offs; unit investment trusts, and widely held fixed investment trusts and other activity may not reflect accurate cost basis.
  • If you have received your shares through a gift, inheritance or divorce, the cost basis may not have been adjusted. Please review cost basis information with your tax accountant and make adjustments as appropriate to your tax situation.
  • It is important that you verify data using your records when calculating gains or losses for tax reporting purposes. To adjust the information, you will need to edit the imported information.
  • We may not have cost basis available for import in some situations. You will need to manually enter any cost basis and acquisition date information that is missing, using information from your own records.
  • Please see the instructions associated with your tax statements for more information. For questions on how to complete your tax returns, it is recommended that you speak with a tax professional.

*For an explanation of covered and noncovered securities please read the Cost Basis Reporting FAQs.

How will the information from Form 1099-B, Proceeds from Broker and Barter Exchange Transactions, appear on my tax return?

Individual transactions reported on Form 1099-B will be downloaded to IRS Form 8949, Sales and Other Dispositions of Capital Assets. Totals from Form 8949 will automatically calculate to IRS Form 1040, Schedule D.

Why doesn’t the date of acquisition from Form 1099-B, Proceeds from Broker and Barter Exchange Transactions, import to IRS Form 8949, Sales and Other Dispositions of Capital Assets, for open-ended mutual funds?

  • Date of acquisition, Box 1b on Form 1099-B, will display “various” if the sale involves tax lots purchased on multiple dates. If the sale involves a single tax lot purchased on one date, Date of acquisition, Box 1b, will display the actual date of the purchase.
  • Clients who have had multiple sales in 2013 may see both “various” and actual dates in Date of acquisition, Box 1b, depending on the tax lots that comprise each sale.
  • Date acquired on Form 8949 will display either “various” or an actual date based on what was reported on Form 1099-B.
  • Consult a tax professional and the IRS instructions for IRS Form 1040, Schedule D, Capital Gains and Losses, for additional information on reporting the date acquired.

Neither Ameriprise Financial nor its representatives or affiliates may provide tax or legal advice. Consult with your tax advisor or attorney regarding specific issues.

Intuit TurboTax is not affiliated with Ameriprise Financial, Inc.

Ameriprise Financial Services, Inc., Member FINRA and SIPC.