Phone, email & mail contact information

Auto and home insurance
Phone NumberEmailMail


Insurance quotes


Auto and Home Insurance Questions

Ameriprise Auto and Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Banking and lending
Phone NumberEmailMailIn person

7 a.m. – 7 p.m.
Central time
Monday – Friday

Automated support1
24 hours a day
7 days a week

Home lending
(accounts prior to 08/08/2012)

Call Loan Support Team at 866.492.2265 (8:00 a.m. – 5:00 p.m. Eastern time)

CMG Financial home lending servicing
8:00 a.m. – 8:30 p.m.
Eastern standard time
Monday – Friday

The secure site on
Website Questions

CMG home lending servicing
Contact customer service

For general correspondence
Ameriprise Financial
834 Ameriprise Financial Center
Minneapolis, MN 55474

Payments by mail
Ameriprise Financial
PO Box 1661
Minneapolis, MN 55440-9699

Payments by overnight mail
Ameriprise Financial
70208 Ameriprise Financial
Minneapolis, MN 55474

Withdrawals Only

Locate an ATM

Phone NumberMail

Ameriprise MasterCard Credit Cards
Outside the U.S. call collect: 302.255.7900

Ameriprise Visa® Debit Card
Outside the U.S. call collect: 800.886.1507

Ameriprise Rewards

American Express Gold Card

Platinum Card from American Express

Ameriprise MasterCard Payments
Card Services
P.O. Box 37693
Philadelphia, PA 19101-0693

American Express
P.O. Box 360001
Ft. Lauderdale, FL 33336-0001

Phone NumberEmailMailIn person

Ameriprise ONE® Financial Account and Brokerage
7 a.m. – 7 p.m. Central time
Monday – Friday

All other investments
7 a.m. – 6 p.m. Central time
Monday – Friday

Ameriprise ONE Financial Account and Brokerage

Ameriprise Brokerage
70400 Ameriprise Financial Center
Minneapolis, MN 55474

Ameriprise Financial
70100 Ameriprise Financial Center
Minneapolis, MN 55474

Locate or Contact Your Advisor

Website questions and troubleshooting
Phone NumberEmail

The secure site on
7 a.m. – 9 p.m.
Central time
Monday – Friday
8 a.m. – 5 p.m.
Central time

The secure site on
Website Questions

Professional Alliances

Email us at

International callers

Call us collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center, Monday – Friday 8a.m. – 5p.m. Central time.

Report fraud or security concerns

Please report any suspected unauthorized activity to the Ameriprise Financial Suspicious Activity Hotline by calling 800.862.7919, Ext 11208, Monday through Friday 8:00 a.m. – 4:30 p.m. Central Time.

Please forward fraudulent emails or report security concerns to

Report ethical violations

Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.

If you would like to report a suspected ethics violation, call the Ethics Hotline at 800.963.6395. The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with addressing ethical concerns and misconduct in the workplace.

For client concerns, please contact the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:

Ameriprise Financial
2923 Ameriprise Financial Center H26/2923
Minneapolis, MN 55474

1 Generally available 24 hours a day, 7 days a week except for some holidays, when systems are unavailable due to scheduled maintenance or due to an unexpected disruption.

Brokerage, investment and financial advisory services are made available through Ameriprise Financial Services, Inc. Member FINRA and SIPC. Some products and services may not be available in all jurisdictions or to all clients.

Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of principal and fluctuation in value.