Personal information and phishing

Phishing refers to the unlawful and fraudulent attempt to acquire sensitive information, such as usernames, passwords, Social Security numbers and credit card information. Phishers send email or create pop-up windows posing as reputable companies, such as Internet service providers (ISP), banks and online payment services, and ask consumers to update, validate or confirm account or other personal information on a website that looks legitimate.

Consider these tips to help you avoid phishing scams:

• Don’t reply to or click on links in email or pop-up messages that ask for personal information. Legitimate companies will not attempt to collect personal information outside of a secure website. If you are concerned about your account, contact the organization mentioned in the email or pop-up.
• Use anti-virus and anti-spyware software and a firewall. Some phishing emails contain software, such as spyware, that harm your computer or track your activities on the Internet. Anti-virus software and a firewall can protect you from inadvertently accepting such unwanted files.
• Don't email personal or financial information. Regular email is not a secure method of transmitting personal information. Some companies, including Ameriprise Financial, offer a secure email service that you can use when you need to exchange sensitive information.
• Use caution when opening attachments or downloading files from email. These files can contain viruses or other software that can weaken your computer's security.
• Report phishing attempts to the company being impersonated. Most organizations have information on their websites about where to report suspected phishing incidents. To report an incident to Ameriprise Financial, you can email us at anti.fraud@ampf.com.

Source: onguardonline.gov