Secure sessions, encryption and security questions
Ameriprise Financial realizes how important security is to you. That's why we offer security features like these to help protect your account information:
Secure sessions and encryption
We require that a secure session be established any time you supply or access personal or confidential information, such as when you log in to view your accounts. A secure session is established using Secure Socket Layer (SSL) technology, which encodes the information sent between your computer and Ameriprise Financial. Only computers with web browsers that are compatible with SSL Technology and support 128-bit encryption can be used to access your account information online.
Here's what to look for to ensure a secure session has been established:
- Address bar: Secure pages on our sites will start with https (rather than http).
- Padlock symbol: Secure pages on our sites will display a small padlock icon in the bottom right corner of the browser window.
When you have finished using a secure area of Ameriprise Financial, make sure you log out to end the secure session. To further protect your personal information, we will automatically log you off after a period of inactivity.
Security questions
If you use our online sites to access your accounts, we require you to select three security questions and create answers that only you will know. If we ever need to verify your identity, we'll ask you to answer one of these questions. These questions and answers provide another layer of protection for your accounts.