Secure messaging and decryption
Ameriprise Financial requires that any emails sent to clients that contain sensitive data be sent securely. Ensuring that your sensitive data (i.e., Social Security numbers, credit card numbers, client ID numbers, account numbers and driver’s license numbers) is sent securely helps further protect your personal information and reduces the risk of identity theft.
Secure messaging
Message Center is an email program available to clients who are registered for the secure site on ameriprise.com. Note: Message Center is currently not available to former H&R Block Financial Advisors and their clients, even if they have registered for the secure site on ameriprise.com. Please see the Decryption section below.
Message Center offers built-in security and privacy features that allow you and your financial advisor and members of his/her staff to exchange sensitive information without requiring encryption.
- We encourage you to register for the secure site on ameriprise.com and use Message Center to communicate with your advisor.
- If you are already registered for the secure site on ameriprise.com, you can access Message Center by logging into your account and clicking on Message Center under the My Accounts tab.
Decryption
If you receive an encrypted file from Ameriprise Financial, you will need to decrypt the file before you can open it. You may already have a decryption tool residing on your computer. If not, you will have to download a decryption tool. Some tools offer free readers, while others are available for a fee.
Please see the table below for information regarding decryption tools:
|
Computer Type |
Product Name |
Cost |
Instructions |
|---|---|---|---|
|
PC |
PKZip Reader |
None |
Go to www.pkware.com |
|
PC |
ZipGenius |
None |
Go to www.zipgenius.com |
|
PC |
WinZip |
$30.00 |
Go to www.winzip.com |
|
PC |
Zipeg |
None |
Go to www.zipeg.com |
|
MAC |
Zipeg |
None |
Go to www.zipeg.com |
|
MAC |
Stuffit Expander |
none |
Go to www.stuffit.com/mac/index.html |
