Corporate Culture

Handle With Care

At Ameriprise Auto & Home Insurance, we're a big company with a big heart.

Our goal: On our team, 'Handle With Care' is more than a mantra.

It's our way of life.

Providing the Care We'd Expect for Ourselves

In fact, we're driven to treat our clients with the kind of care we'd want for ourselves. And, we deliver that care alongside prices that are often lower than our clients expect. That’s why our customer survey satisfaction score is 90.6%, and our net promoter score, which measures how likely clients are to refer their friends and family, is 68.3 (extremely high for our industry!).

When you read our vision statement and guiding principles, you can see our focus is clear—gaining and retaining the respect of our clients, our partners, our shareholders and our industry.


To create value for our partners' brands by protecting what matters to their customers.

Guiding Principles

  • Every experience will reinforce our customers' desire to stay with us.
  • We deliver shareholder value by proving consistent returns over time while engaging in ethical behavior.
  • Through company values, employees feel and act like owners because they are valued, respected and developed.

When you join our team, you become part of something bigger. But, don't take our word for it. Here's what our employees say it's like to be part of the Ameriprise Auto & Home Insurance team.

“I enjoy talking to people and helping as much as I can. I like how the company runs and what the company stands for.”

- Michelle, Associate, Claims

See more from our employees