Auto Insurance Claim Process

You've gotten into an accident. Now what? This auto insurance claim guide takes you step by step through the auto claim process.

Car Insurance Claim Considerations

The car insurance claim process can be simple and straightforward when you keep these three things in mind.

  • Gather all information about the accident and share it with your claims representative to start your auto insurance claim.
  • You can choose the repair facility. (If you're insured with us, we can help, if needed.)
  • If you have rental insurance, you can be back on the road right away.


File a claim

To start a claim, contact us at


Or, if you were involved in an auto accident and no one was injured, file your claim online.