File a claim

To start a claim, contact us at 800.872.5246.

Or, if you were involved in an auto accident and no one was injured, file your claim online.

Ways to Report a Claim

We're available 24 hours a day, 365 days a year. Find out how to file a claim report for your specific claim below. You can also report a claim anytime by calling the Ameriprise claims number at 800.872.5246.

Auto Claim 

If you've been in a car accident – and no one was injured – you can report your auto claim online. Simply log in to report your claim here.

If there was an injury and you need to file an auto claim, please contact us anytime at our Ameriprise claims number, 800.872.5246 – we will handle your claim with care. You will need to be prepared with the following information:

  • Your policy number
  • Vehicle information
  • Auto accident details
  • Police report (if applicable)
  • The name/insurance information for the other party involved in the accident 

Auto Glass Claim

Auto glass claims are often quick and easy. Let's talk about it over the phone. Please contact us anytime at 800.872.5246. You will need your policy number and vehicle information handy. 

Roadside Assistance Claim

Do you have a roadside assistance claim? If you have roadside assistance coverage, call us at 800.872.5246. Have your policy number and vehicle information available. Our goal is simple: handle your claim with care.

Theft Claim (Auto or Home)

Please call us to discuss the details of a car theft insurance claim or a home theft claim at 800.872.5246. Have your policy number, loss details and police report (if applicable) available. 

Home Insurance Claim

First things first: If you've suffered fire or water damage, contact us as soon as possible. If you need recommendations to help you protect your home from additional damage, we'll provide them. Or, if you need help knowing what to do next, we're ready to help. If you want to report your loss and start your claim, we're here for you. Call us at 800.872.5246. If possible, please have the following information on hand:

  • Policy number
  • Loss details
  • Police report
  • Photos of the damage available

If you are unable to stay in your home, please make arrangements to stay elsewhere. Keep receipts for any out-of-pocket costs for lodging, food, etc. Do not discard any damaged items. They may be needed to review your claim. We will begin our investigation as soon as we have all claim information from you. Our goal is to handle your claim with care.

Not Insured by Ameriprise Auto & Home?

Report a claim by calling the Ameriprise claims number: 800.872.5246. When you call, have your policy number, vehicle information, accident details, police report (if applicable) and name/insurance information for the other party involved on hand.

Questions? View our Frequently Asked Questions involving claims.

Carlos' Real-life Story

We got this email from Carlos, who filed a claim with Ameriprise Auto & Home.

“Thank you for your assistance. Your response to our claim and subsequent handling of our incident was great. Customer care at its BEST!”

- Carlos

Fairfield, CA