Contact Us

Questions? View our Frequently Asked Questions involving claims, coverage, billing and more.

Roadside Assistance

888.742.4572

Client Service

Email: servicepromise@ampf.com
Phone: 888.404.5365
Fax: 920.330.5607

Monday - Thursday: 6 a.m. to midnight
Friday: 6 a.m. to 10 p.m.
Saturday: 7 a.m. to 7 p.m.
(Central Time Zone)

Please include your policy number on all correspondence.

Billing address
Ameriprise Auto & Home Insurance
attn: Accounting
70700 Ameriprise Financial Center
Minneapolis, MN 55474-0702
General mail
Ameriprise Auto & Home Insurance
PO Box 19054
Green Bay, WI 54307-9054
Overnight mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Claims

Email: aahclaimsupport@ampf.com
Phone: 888.404.5365
Fax: 888.269.8408

24 hours a day, 7 days a week

Please include your claims number on all correspondence.

General mail
Ameriprise Auto & Home Insurance
PO Box 19018
Green Bay, WI 54307-9018
Overnight mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Sales

Email: customersfirst@ampf.com
Phone: 888.404.5365
Fax: 920.330.5124

Monday - Thursday: 6 a.m. to midnight
Friday: 6 a.m. to 10 p.m.
Saturday: 8:30 a.m. to 7 p.m.
(Central Time Zone)

General mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070