Contact Ameriprise Auto & Home Insurance

Questions? View our Frequently Asked Questions involving claims, coverage, billing and more. You can also find the appropriate Ameriprise Insurance contact below.

Roadside Assistance

888.742.4572

Home Lockout

(Executive Members only)

866.641.5443

Ameriprise Insurance Customer Service

Email: servicepromise@ampf.com
Phone: 888.404.5365
Fax: 920.330.5607

Monday - Friday: 7 a.m. to 10 p.m.
Saturday: 8:30 a.m. to 7 p.m.
(Central Time Zone)

Please include your policy number on all correspondence.

Billing address
Ameriprise Auto & Home Insurance
attn: Accounting
70700 Ameriprise Financial Center
Minneapolis, MN 55474-0702
General mail
Ameriprise Auto & Home Insurance
PO Box 19054
Green Bay, WI 54307-9054
Overnight mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Claims

Email: aahclaimsupport@ampf.com
Phone: 888.404.5365
Fax: 888.269.8408

24 hours a day, 7 days a week

Please include your claims number on all correspondence.

General mail
Ameriprise Auto & Home Insurance
PO Box 19018
Green Bay, WI 54307-9018
Overnight mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Sales

Email: customersfirst@ampf.com
Phone: 888.404.5365
Fax: 920.330.5124

Monday - Friday: 7 a.m. to 10 p.m.
Saturday: 8:30 a.m. to 7 p.m.
(Central Time Zone)

General mail
Ameriprise Auto & Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070