Resources for clients affected by Hurricanes Irma or Harvey

If you’re affected by the recent hurricanes, we’re here to help. Representatives are available with the following services:

Expedited access to cash. A process is in place to expedite brokerage money movement. For assistance, call the Ameriprise Client Service Center:


7 a.m. to 7 p.m. Central time (CT) Monday – Friday

Representatives can also assist with RiverSource Insurance and Annuity accounts.

Claim filing for Ameriprise Auto & Home Insurance. Call 877.419.0641, 24/7.

Log in to the secure site on for anytime, online access to account information, statements and documents. Securely access your accounts information plus current and past documents through the secure site on or the Ameriprise app. 

If you’re unable to log in or need to register for access, we can assist. Please call the Client Service Center at the number listed above. 

If your advisor’s office is closed due to storm and flood conditions, please call the Ameriprise Client Service Center at the number listed above for any account needs.