Contact us

Auto and home insurance

Phone:

Service 800.535.2001
Insurance quotes 888.554.6368
Claims 800.872.5246

Mail:

Ameriprise Auto and Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

 

Banking and lending

Phone:

Banking 888.356.1006
7 a.m. to 7 p.m. Central time (CT) Monday – Friday. Automated support 1 24 hours a day 7 days a week

Home lending (accounts prior to August 8, 2012) Call Loan Support Team at 866.492.2265 8 a.m. to 5 p.m. Eastern time (ET)

CMG Financial home lending servicing 888.262.0450 8 a.m. to 8:30 p.m. Eastern time (ET) Monday – Friday

Mail:

For general correspondence
Ameriprise Financial
834 Ameriprise Financial Center
Minneapolis, MN 55474

Payments by mail
Ameriprise Financial
PO Box 1661
Minneapolis, MN 55440-9699

Payments by overnight mail
Ameriprise Financial
70208 Ameriprise Financial
Minneapolis, MN 55474

Email:

The secure site on ameriprise.com
Website Questions

CMG home lending servicing
Contact customer service

In person:

Withdrawals Only
Locate an ATM

 

Cards

Phone:

Ameriprise MasterCard Credit Cards
866.483.8434
Outside the U.S. call collect:
302.255.7900

American Express Gold Card
800.653.6051

Ameriprise Visa® Debit Card
888.356.1006
Outside the U.S. call collect: 800.886.1507

Platinum Card from American Express 800.615.0403

Ameriprise Rewards 877.264.3044

Mail:

Ameriprise MasterCard Payments
Card Services
P.O. Box 37693
Philadelphia, PA 19101-0693

American Express
P.O. Box 360001
Ft. Lauderdale, FL 33336-0001

 

Investments

Phone:

Ameriprise ONE® Financial Account and Brokerage
800.862.7919
7 a.m. to 7 p.m. Central time (CT)
Monday – Friday

All other investments
800.862.7919
7 a.m. to 6 p.m. Central time (CT)
Monday – Friday

Mail:

Ameriprise Brokerage
70400 Ameriprise Financial Center
Minneapolis, MN 55474

Ameriprise Financial
70100 Ameriprise Financial Center
Minneapolis, MN 55474

Email:

Ameriprise ONE Financial Account and Brokerage
Questions

 

Professional Alliances

Email:

Email us at professional.alliance@ampf.com

 

Website questions and troubleshooting

Phone:

The secure site on ameriprise.com 800.862.7919
7 a.m. to 9 p.m. Central time (CT) Monday – Friday, 8 a.m. to 5 p.m. Central time (CT) Weekends

Email:

The secure site on ameriprise.com Website Questions

International callers

Call us collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center, Monday – Friday 8 a.m. to 5 p.m. Central time (CT).

Report fraud or security concerns

Please report any suspected unauthorized activity to the Ameriprise Financial Suspicious Activity Hotline by calling 800.862.7919, Ext. 11208, Monday – Friday 8 a.m. to 4:30 p.m. Central time (CT).

Please forward fraudulent emails or report security concerns to anti.fraud@ampf.com.

Report ethical violations

Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.

The Ethics Hotline is a resource for leaders, employees, advisors, independent contractors and vendors. If you would like to report a suspected ethics violation, call the Ethics Hotline at 800.963.6395. The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with to addressing ethical concerns and misconduct in the workplace.

Clients may report suspected ethical violations to the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:

Ameriprise Financial
2923 Ameriprise Financial Center H26/2923
Minneapolis, MN 55474