Fraud reporting and prevention

Learn how to report fraud, how to spot common types of fraud and how to reduce your risk of identity theft.

How to report fraud

If you suspect unauthorized activity on: Take this action:
Ameriprise Financial investment account Call the Ameriprise Financial Suspicious Activity Hotline at 800.862.7919, Ext 11208, Monday through Friday 8:00 a.m. – 5:00 p.m. Central Time.

Also contact your advisor.
Ameriprise Visa ATM/debit card or checks Call 888.356.1006.
Ameriprise Mastercard Call 866.483.8434.
Non-Ameriprise accounts Contact your advisor or call customer service at 800.862.7919 to inquire about additional security measures to help protect your Ameriprise accounts if your accounts elsewhere may have been compromised.
If you receive a suspicious email from Ameriprise Financial or your advisor and: Take this action:
You have responded to it with your account or personal information Call us immediately at 800.862.7919.
You have not responded to it
  • Forward it to us right away at:
  • Do not remove the original subject line or change the email in any way when forwarding.
  • Watch for an auto-generated reply to let you know we’ve received your email. If we confirm the email is fraudulent, we will take appropriate action immediately.

Common types of fraud

Learn how to recognize some of the most common types of fraud and how to protect against them.

Identity theft resources

Additional resources