Ameriprise® financial statements FAQ

The Ameriprise financial statement is being enhanced, including a new layout, with the first changes occurring in the November 2016 month-end statement. For more information, view a visual representation of the statement.

Note: Your statement frequency and e-delivery preferences will not be affected by the improvements to the financial statement.

Ameriprise monthly/quarterly statements

You can choose to receive your financial statements online rather than in the mail by signing up for e-delivery.

By signing up for e-delivery, you will receive a monthly statement regardless of accounts or activity.

You can view and print your financial statements by logging into the secure site, going to the Statements & Documents page, and selecting the Account Statements folder.

To view or print your statement, you will need a recent version of Adobe Acrobat Reader and a modern version of one of the following supported browsers: Chrome, Firefox, Internet Explorer or Safari.

If you are not able to access the secure site on ameriprise.com to get statement copies, you can request a statement reprint by contacting your Ameriprise financial advisor.

Changes that have been made to addresses, or any corrections made to groups and/or accounts subsequent to the original statement date, will not appear in the reprinted statement.

Note: To protect your privacy, statement reprints cannot be emailed or faxed. The reprints must be mailed to the address of record and cannot be mailed to a third party.

  • Clients who have signed up for e-delivery of financial statements, regardless of products they own or the activity within their accounts
  • Clients who have requested to receive a monthly statement
  • Groups with a brokerage account or Managed Accounts investment if any of the following types of brokerage activity occur with their accounts during the month:
    • Funds transfers out of the account (including systematic payouts, ACH, wires, and related wire fees)
    • New account set up or account reactivation
    • Deposits (cash – other than cash from an ACAT transfer into the account, wire, securities, ACH, rollover)
    • Transfers in (ACAT transfers from another financial institution, securities, journal, rollover)
    • Ameriprise ONE® Financial Account features activity (check writing, returned checks, stop payment on checks, debit card, ATM, and other related transactions)
    • Discretionary account activity (For example: Active Portfolios, SPS Advisor or Separately Managed Accounts)
    • Money Market account activity (not including AIMMA sweep activity)
    • Options activity
    • Margin interest
    • Wrap and Managed Account fees
    • Trades (sales and purchases)
    • Accounts that are part of a consolidated statement group or pension group
  • Groups without a brokerage account or Managed Accounts investment will receive four financial statements per year generated on a random quarterly cycle
  • Groups with a brokerage account or Managed Accounts investment will receive four financial statements per year generated on a calendar quarterly cycle (March, June, September, and December) unless specific activity requires a monthly statement (see "Who will receive a monthly financial statement?" above)
  • Groups that contain only financial plan accounts and no other active accounts

Note: Any of the above can receive a monthly statement if they have either signed up for e-delivery or requested a monthly statement.

  • Groups that contain only accounts with a $0.00 cash value (i.e., RiverSource® annuities in payout, Term Life or Disability insurance policies) will receive one statement during the year, mailed between October and December.

There are six different categories that may appear in the pie chart depending on the investments you own. Only the categories applicable to your investments will be displayed on your statement. Learn more about how we classify investments in your asset allocation.

To give you a deeper view of your investments, your asset allocation chart now classifies the investments within your mutual funds and the sub-accounts of your variable insurance and annuities. What does this mean in practical terms? Take the example of a mutual fund that invests 90% of its value in equities, 6% in fixed income and 4% in cash investments. Unlike some allocation models that would assign 100% of that mutual fund to the equities category based on the primary investment strategy of the fund, your statement allocation chart assigns the correct percentage to each of the categories the fund invests in.

Historically the financial statement and secure site have shown different views of asset allocation. Ameriprise is in the process of updating the way we classify assets. The financial statement is the first place that the new format is being implemented. Depending on your investments, the classifications on the secure site may be different than what's on your statement. We plan to update the secure site later in 2017 so the classification will be consistent online and on your statement. Even after this change, the secure site will continue to offer the ability to drill down into a more detailed asset class breakdown than the six summary-level categories shown on the statement.

Below your asset allocation pie chart, the statement shows a value titled "Total cash accessible with banking features." This amount includes the cash sweep balances available for withdrawal using features of your Ameriprise ONE® Financial Account like online bill pay, Ameriprise® Visa Debit card and check writing.

We show this useful number on the first page because, in many cases, this amount is different than the aggregate amount of "cash & cash investments" shown in the pie chart. The pie chart can include your accessible cash as well as many types of cash investments which are less readily withdrawn, including cash held in tax-qualified retirement accounts, illiquid cash investments, certificates, short-term treasury bonds and CD's, and the cash portion held within a mutual fund. Learn more about how we classify investments in your asset allocation.

The "Withdrawals" sub-section of "Account Activity Detail" provides information about all types of withdrawals out of your Ameriprise ONE Financial Account, including checks, ATM debits, and electronic payments.

Additional details for checks and electronic withdrawal transactions are found in the "Checks, Electronic Transfers (ACH) and ATM Activity" section which follows "Account Activity Detail." The check number is displayed in the "Reference" column and the payee for ACH or ATM activity is displayed in the "Description" column.

Feedback we have received from clients and advisors showed a need for an easy-to-read summary of portfolio investments. The summary section now focuses on the values of your investments by categories (see "How are my accounts organized in the 'Summary of your accounts' section?" below). Account numbers are still displayed on the detail pages of each account.

Accounts are organized first by the categories below and then by owner within each category:

  1. Personal accounts (includes trusts, business and non-profits)
  2. Retirement accounts – tax-qualified (includes IRAs and other retirement plans)
  3. Education accounts – tax-qualified (includes 529 College Savings Plans held at Ameriprise and Coverdell Education Savings Accounts)
  4. Insurance (includes RiverSource® insurance)
  5. Accounts that don't affect your total value (includes non-cash value investments such as term-life, disability and third party insurance policies, and annuities in payout)

In response to client requests, we are making changes to the Ameriprise financial statement in phases. We are on a trajectory to change the entire statement and have completed phase one. We wanted to make these initial improvements available to you as soon as they are ready and not hold off until all of the changes are completed. Once the rest of the statement pages have been updated the labels will once again be displayed the same on the portfolio pages and the summary pages.

Summary pages:

Value of your accounts (page 1) will display the following information:

  • Beginning value – Value of the portfolio at the beginning of the year and of the statement period. Total of all the beginning values on the detail pages.
  • Net deposits & withdrawals - The net sum of cash deposits or securities added to the portfolio (equal to the sum of all Additions on the detail pages) and cash or securities redeemed, surrendered or transferred out (total of all the withdrawals on the detail pages)
  • Dividends & interest – Any account that can earn income has an Income Summary window on the detail page. This amount will be the total of the sums of dividends and interest in each Income Summary section of the detail pages.
  • Change in value – Effects of market fluctuations on the holdings. Will no longer include any dividend and interest income which is now listed separately. Sum of change in values amounts for all accounts less the total dividends and interest.
  • Ending value – Beginning value plus/minus additions, withdrawals and market fluctuations. Total of all the ending values on the detail pages.

Summary of your accounts (page 2)

  • Accounts are organized first by common-sense categories with useful subtotals. Then, within each category, the accounts are ordered based on the owner of each account.  For more information, see the previous question.
  • Deposits and Withdrawals are displayed as separate amounts and include all balance transfer details.

Detail pages:

  • The "Account Summary" on the detail pages provides the following information:
    • Beginning value – Value of the portfolio at the beginning of the year and of the statement period.
    • Additions – Any cash deposits or securities added to the account.
    • Change in value – Effects of market fluctuations on the holdings. Income (including interest or dividend income).
    • Ending value – Beginning value plus/minus additions, withdrawals and market fluctuations.
  • The "Income Summary" section on the detail pages provides details of interest, dividends and other income in the account.

Cost basis and Unrealized Gain/Loss numbers can help you understand the potential tax implications of selling a holding, but do not reflect the performance or total return of that holding. These numbers are adjusted to include both the amount you've invested "out-of-pocket" over time plus any automatically reinvested earnings. As the cost basis number is adjusted upward for each reinvested dividend, you may see lower-then-expected gains or unrealized losses even for holdings that generated income for you or are worth more than the amount you paid "out-of-pocket."

This makes sense for tax purposes, but shouldn't be relied on to show how your holdings have performed. If you'd like to review the performance of your accounts, your financial advisor can help.

You can request that we create a special Consolidated Statement (CST) group if you want to combine or separate accounts that appear on your financial statement.

Note: Accounts in Pension Groups are not eligible for special CST arrangements. Household groups and pension groups cannot be combined into one statement using a CST group. The statements have different formats and they cannot be combined for legal reasons.

If you would like to combine or separate accounts on your statement, contact us using the information at the bottom of this page.

The financial statement summary pages and mailer page have room for two names and client IDs. If there are more than two account owners in the group, two names are selected each time a statement is created, based on a set of rules and criteria built into our statement system.

If you would like to request specific names to be listed or change the order in which the names appear on the summary and mailer pages, contact us using the information at the bottom of this page.

If you, or any clients within your household, have an RMD for the current year, your statement will display a section called "Required Minimum Distribution (RMD)." This section will include information for the products that are included in your year-end tax reporting from Ameriprise, including RiverSource® annuities held within an Ameriprise® brokerage account or Managed Account investment. Each time you receive a statement, we'll update the amount remaining by plan so you can see how much you still need to take to meet the requirement by year-end. For more information about the remaining RMD amount see the following question.

Note: The information on the financial statement doesn't take into consideration any IRA or retirement plan assets held outside of Ameriprise. This includes third party annuities that may appear on your Ameriprise statement but are not included in the tax reporting you receive from Ameriprise. You should receive RMD information from these plans directly from the company that issued the annuity.

For more information about RMDs, see Required minimum distribution FAQ.

In the RMD section of the financial statement, each IRA plan you own is listed on a separate line. The calculations are done on each plan separately to arrive at the values going across the line for that plan only. There is no calculation that looks at your IRA distributions holistically across all of your plans.

Therefore, if you’ve taken your entire RMD distribution from just one of the plans, the financial statement will still show a remaining amount for 2016 for any other plans that you own at Ameriprise.

Additionally, if you close certain RiverSource® annuity IRA accounts during the year that account and its distribution information will no longer appear on the financial statement or in the RMD window. However, distributions you took from that plan during the year may be counted towards fulfilling your RMD for that IRA plan for the year.

To make sure you take the full required amount you must consider and review the distributions taken from all of your plans, at Ameriprise and elsewhere.

Starting in November 2016, all clients will receive the new format of the financial statement. We are not able to honor requests to retain the previous format.

Ameriprise annual statement

The annual financial statement is an online-only resource that provides a holistic look at your Ameriprise financial portfolio for the entire calendar year.

Your annual financial statements for the past six years are available at the secure site on ameriprise.com. Your 2016 annual statement will be available in January 2017.

You can use your Ameriprise annual financial statement for a variety of purposes:

  • Quick access to your account activity for the year: See your portfolio progress at a glance and easily access specific transactions.
  • Simplified financial records: Your Ameriprise annual financial statement can replace your quarterly or monthly financial statements from the past year in your files.
  • End-of-year review: Discuss your progress, as well as any questions you may have about your portfolio with your financial advisor.
  • Required minimum distribution: Review information about RMD amount(s) and distributions taken during the year. For more information about RMDs, see Required minimum distribution FAQ.
  • Don't use your annual statement to file your tax returns. For more information see "Why is the information on my annual financial statement different than the information on my tax statement?" below.

If you receive financial statement(s) from Ameriprise during the year, either by mail or online, the annual financial statement will be available to you online. Groups where all accounts have a zero ending value on Dec. 31 will not have an annual statement for that year.

The annual statement is only available online. We are not able to mail a printed annual statement to you.

See the next question for instructions to access your online documents.

Your Ameriprise financial advisor may be able to print and mail a copy of the statement to you if you are not able to access it online.

The annual financial statement reflects your account at a single point in time, on the last business day of the year. Alternately, your Ameriprise tax statements provide specific information that may be taken into consideration when preparing tax returns. The financial statement and the tax statement each have a different purpose, so you may notice different levels of detail in each statement. For instance:

  • Value of fixed interest investments when Dec. 31 falls on a weekend
    • Financial statement: Value of investments as of the last business day of the year
    • Tax statement: Value of investments includes interest through Dec. 31
  • Income reclassification – Tax designation of income may change after year-end; most commonly occurs with mutual funds, unit investment trusts (UITs) and real estate investment trusts (REITs)
    • Financial statement: Captures the information available at year-end
    • Tax statement: Updated statements are sent to clients when we get changes from investment issuers
  • Spillover dividends – Some mutual fund dividends are declared in the fourth quarter of the year and payable the following January
    • Financial statement: Captures the information available at year-end
    • Tax statement: Dividends are reportable and taxable for the year they are declared so updates are made after year-end
  • Sale transactions
    • Financial statement: Displayed by settlement date
    • Tax statements: Reported to the IRS by trade date
  • Cost basis
    • Financial statement: Provided as a service; it may not reflect all the adjustments needed for tax reporting purposes
    • Tax statements: For covered investments report cost basis, holding period and gain/loss information to you and the IRS per mandatory cost basis reporting regulations. Cost basis for noncovered investment is provide if available but not reported to the IRS. See Cost basis reporting FAQ for more information on covered investments.

Contact information

For more information about your financial statements:

  • Contact your financial advisor
  • If you don’t currently work with a financial advisor, contact the Ameriprise Advisor Center at 800.297.2012 for assistance
  • Call customer service at 800.862.7919