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Contact us

Investments

Phone

SPS Advantage, Brokerage, and Ameriprise ONE®  Financial Account

800.862.7919

7 a.m. to 7 p.m. Central time (CT) Monday – Friday

 

All other investments and inquiries

800.862.7919

7 a.m. to 6 p.m. Central time (CT) Monday – Friday

 

24/7 support for Ameriprise ONE®  Financial Account Debit Card

888.356.1006

 

Mail

SPS Advantage, Brokerage, and Ameriprise ONE® Financial Account
70400 Ameriprise Financial Center
Minneapolis, MN 55474

 

General Correspondence
70100 Ameriprise Financial Center
Minneapolis, MN 55474

 

Client Payments/Deposits
70200 Ameriprise Financial Center
Minneapolis, MN 55474

 

Email

Ameriprise ONE® Financial Account and Brokerage
Email us about brokerage

 

Banking

Phone

Banking

800.862.7919

7 a.m. to 7 p.m. Central time (CT) Monday – Friday

 

Mail

Ameriprise bank general correspondence

70915 Ameriprise Financial Center
Minneapolis, MN 55402

 

Ameriprise bank deposits by mail

70209 Ameriprise Financial Center
Minneapolis, MN 55402

 

Email

The secure site on ameriprise.com
Email us about the secure site on ameriprise.com
Please note that account-specific questions cannot be answered through email.

Home loans

Home loans

Originations

Loan Origination through The Ameriprise Home Lending Program

For Purchase or Refinance (originations through Embrace Home Loans):

855.612.9444

Servicing

For Loans Serviced by Cenlar, sub-servicer of Ameriprise Bank, FSB

For Loans Serviced by Rushmore Loan Management, sub-servicer of Embrace Home Loans

For payment and specific loan servicing information (Cenlar):

888.477.6365

Hours:
Monday - Friday
7:30 a.m. to 7 p.m. Central time
Saturday
7:30 a.m. to 4 p.m. Central time

Payment Mailing Address:

For west coast properties*:

Cenlar
P.O. Box 54040
Los Angeles, CA 90054-0040

For all other states:

Cenlar
P.O. Box 11733,
Newark, NJ 07101-4733

*West Coast Properties (California, Alaska, Arizona, Colorado, Hawaii, Idaho, Montana, Nebraska, New Mexico, Nevada, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming, and Guam)

For payment and specific loan servicing information (Rushmore Loan Management):

888.504.6700

Hours:
Monday - Friday
8 a.m. to 6 p.m. Central time

Payment Mailing Address:

Rushmore Loan Management Services
P.O. Box 514707
Los Angeles, CA 90051-4707

Overnight:

Rushmore Loan Management Services
15480 Laguna Canyon Road, Suite 100
Irvine, CA 92618

Cards

Phone

Ameriprise® Visa Signature® Credit Cards

 

Ameriprise Rewards

Monday through Friday 7:00 a.m. to 9:00 p.m. (Eastern Time)
Saturday and Sunday 9:00 a.m. to 9:00 p.m. (Eastern Time)

 

Ameriprise Visa® Debit Card

Mail

Ameriprise® Visa Signature® Credit Cards

Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Website support

Phone

The secure site on ameriprise.com

800.862.7919*

7 a.m. to 9 p.m. Central time (CT) Monday – Friday
7 a.m. to 7 p.m. Central time (CT) Weekends

 

*Applies to all secure site business lines.
International callers

Call collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center
Monday – Friday 8 a.m. to 5 p.m. Central time (CT).

Report fraud or security concerns

Phone

Please report any suspected unauthorized activity to Ameriprise:

  • Call 800.862.7919 and request to speak to a representative.
  • Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT
  • Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

Please forward any potential fraudulent emails that appear to be from Ameriprise to anti.fraud@ampf.com (we will respond whether it was fraudulent or not).

Visit our Privacy, Security & Fraud Center for additional resources.

Report ethical violations

Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.

Leaders, employees, advisors, independent contractors and vendors
The Ethics Hotline is a resource for leaders, employees, advisors, independent contractors and vendors. If you would like to report a suspected ethics violation, contact the Ethics Hotline at 800.963.6395 or online at ampf.ethicspoint.com.

The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers or those reporting online to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with addressing ethical concerns and misconduct in the workplace.

Clients
Clients may report suspected ethical violations to the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:

Ameriprise Financial
2923 Ameriprise Financial Center S13/2923
Minneapolis, MN 55474

Our advisors know that trust is a matter of work, not words.

Or, request an appointment online to speak with an advisor. 

Skinny DAC

At Ameriprise, the financial advice we give each of our clients is personalized, based on your goals and no one else's. 

If you know someone who could benefit from a conversation, please refer me.

Background and qualification information is available at FINRA's BrokerCheck website.

Elan Financial Services is the creditor and issuer of Ameriprise® Visa Signature® credit cards, pursuant to a license from Visa U.S.A. Inc., and does not administer the account Rewards Program.
Investment products are not insured by the FDIC, NCUA or any federal agency, are not deposits or obligations of, or guaranteed by any financial institution, and involve investment risks including possible loss of principal and fluctuation in value.
Investment advisory products and services are made available through Ameriprise Financial Services, LLC, a registered investment adviser.
Securities offered by Ameriprise Financial Services, LLC. Member FINRA and SIPC.

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