Contact us
Investments
Phone
Ameriprise ONE® Financial Account and Brokerage
7 a.m. to 7 p.m. Central time (CT) Monday – Friday
All other investments
7 a.m. to 6 p.m. Central time (CT) Monday – Friday
Ameriprise® Brokerage
70400 Ameriprise Financial Center
Minneapolis, MN 55474
Ameriprise Financial
70100 Ameriprise Financial Center
Minneapolis, MN 55474
Ameriprise ONE Financial Account and Brokerage
Email us about brokerage
In person
Banking
Phone
Banking
7 a.m. to 7 p.m. Central time (CT) Monday – Friday
Automated support1 24 hours a day, 7 days a week
For general correspondence
Ameriprise Financial
834 Ameriprise Financial Center
Minneapolis, MN 55474
Payments by mail
Ameriprise Financial
P.O. Box 1661
Minneapolis, MN 55440-9699
Payments by overnight mail
Ameriprise Financial
70208 Ameriprise Financial
Minneapolis, MN 55474
The secure site on ameriprise.com
Email us about the secure site on ameriprise.com
Please note that account-specific questions cannot be answered through email.
In person
Withdrawals Only
Locate an ATM
Lending
Home loans
Loan Origination through The Ameriprise Home Lending Program |
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For Purchase or Refinance (originations through Embrace Home Loans): |
For Loans Serviced by Cenlar, sub-servicer of Ameriprise Bank, FSB |
For Loans Serviced by Rushmore Loan Management, sub-servicer of Embrace Home Loans |
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For payment and specific loan servicing information (Cenlar): Hours: Payment Mailing Address: For west coast properties*: Cenlar For all other states: Cenlar *West Coast Properties (California, Alaska, Arizona, Colorado, Hawaii, Idaho, Montana, Nebraska, New Mexico, Nevada, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming, and Guam) |
For payment and specific loan servicing information (Rushmore Loan Management): Hours: Payment Mailing Address: Rushmore Loan Management Services Overnight: Rushmore Loan Management Services |
Cards
Phone
Ameriprise® Visa Signature® Credit Cards
American Express® Gold Card
Ameriprise Visa® Debit Card
- U.S.: 888.356.1006
- Outside the U.S. call collect: 800.886.1507
Platinum Card® from American Express
Ameriprise Rewards
Monday through Friday 7:00 a.m. to 9:00 p.m. (Eastern Time)
Saturday and Sunday 9:00 a.m. to 9:00 p.m. (Eastern Time)
Ameriprise® Visa Signature® Credit Cards
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408
American Express Bill Payment
P.O. Box 360001
Ft. Lauderdale, FL 33336-0001
Website questions and troubleshooting
Phone
The secure site on ameriprise.com
7 a.m. to 9 p.m. Central time (CT) Monday – Friday
7 a.m. to 7 p.m. Central time (CT) Weekends
International callers
Call collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center
Monday – Friday 8 a.m. to 5 p.m. Central time (CT).
Professional Alliances
For assistance with your User ID or Password, please contact Professional Alliance at professional.alliance@ampf.com or (877) 298-0936
Report fraud or security concerns
Phone
Please report any suspected unauthorized activity to Ameriprise:
- Call 800.862.7919 and request to speak to a representative.
- Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT
- Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT
Please forward any potential fraudulent emails that appear to be from Ameriprise to anti.fraud@ampf.com (we will respond whether it was fraudulent or not).
Report ethical violations
Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.
Leaders, employees, advisors, independent contractors and vendors
The Ethics Hotline is a resource for leaders, employees, advisors, independent contractors and vendors. If you would like to report a suspected ethics violation, contact the Ethics Hotline at 800.963.6395 or online at ampf.ethicspoint.com.
The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers or those reporting online to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with addressing ethical concerns and misconduct in the workplace.
Clients
Clients may report suspected ethical violations to the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:
Ameriprise Financial
2923 Ameriprise Financial Center H26/2923
Minneapolis, MN 55474
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