Contact us

Phone

Ameriprise ONE®  Financial Account and Brokerage
800.862.7919
7 a.m. to 7 p.m. Central time (CT) Monday – Friday

All other investments
800.862.7919
7 a.m. to 6 p.m. Central time (CT) Monday – Friday

Mail

Ameriprise® Brokerage
70400 Ameriprise Financial Center
Minneapolis, MN 55474

Ameriprise Financial
70100 Ameriprise Financial Center
Minneapolis, MN 55474

Email

Ameriprise ONE Financial Account and Brokerage
Questions

In person

Locate or contact your advisor

Phone

Banking
888.356.1006
7 a.m. to 7 p.m. Central time (CT) Monday – Friday
Automated support1 24 hours a day, 7 days a week

Home lending (accounts opened prior to August 8, 2012)
Call the Loan Support Team at 866.492.2265
8 a.m. to 5 p.m. Eastern time (ET)

CMG Financial home lending servicing
888.262.0450
8 a.m. to 8:30 p.m. Eastern time (ET) Monday – Friday

Mail

For general correspondence
Ameriprise Financial
834 Ameriprise Financial Center
Minneapolis, MN 55474

Payments by mail
Ameriprise Financial
PO Box 1661
Minneapolis, MN 55440-9699

Payments by overnight mail
Ameriprise Financial
70208 Ameriprise Financial
Minneapolis, MN 55474

Email

The secure site on ameriprise.com
Website questions
Please note that account-specific questions cannot be answered through email.

CMG home lending servicing
Contact customer service

In person

Withdrawals Only
Locate an ATM

Phone

Ameriprise MasterCard Credit Cards

  • U.S.: 866.483.8434
  • Outside the U.S. call collect: 302.255.7900

American Express Gold Card
800.653.6051

Ameriprise Visa® Debit Card

  • U.S.: 888.356.1006
  • Outside the U.S. call collect: 800.886.1507

Platinum Card from American Express
800.615.0403

Ameriprise Rewards
877.264.3044

Mail

Ameriprise MasterCard Payments
Card Services
P.O. Box 13337
Philadelphia, PA 19101-3337

American Express
P.O. Box 360001
Ft. Lauderdale, FL 33336-0001

Phone

Service
800.535.2001

Insurance quotes
888.554.6368

Claims
800.872.5246

Mail

Ameriprise Auto and Home Insurance
3500 Packerland Drive
De Pere, WI 54115-9070

Email
Auto and Home Insurance Questions

Phone

The secure site on ameriprise.com
800.862.7919
7 a.m. to 9 p.m. Central time (CT) Monday – Friday
8 a.m. to 5 p.m. Central time (CT) Weekends

Email

The Secure site on ameriprise.com website questions

Call collect at 612.671.3131 and ask for the Service Delivery Client Service Call Center
Monday – Friday 8 a.m. to 5 p.m. Central time (CT).

Phone

Please report any suspected unauthorized activity to the Ameriprise Financial Suspicious Activity Hotline by calling 800.862.7919, Ext. 11208, Monday – Friday 8 a.m. to 4:30 p.m. Central time (CT).

Please forward fraudulent emails or report security concerns to anti.fraud@ampf.com

Ameriprise Financial is committed to maintaining the highest standards of ethical business conduct. We promote a work environment that fosters mutual respect, openness and integrity. We achieve these goals by having policies and resources in place to guide individuals making ethical business decisions to support our mission and values.

Leaders, employees, advisors, independent contractors and vendors
The Ethics Hotline is a resource for leaders, employees, advisors, independent contractors and vendors. If you would like to report a suspected ethics violation, call the Ethics Hotline at 800.963.6395.

The Ethics Hotline is available 24 hours a day, 7 days a week and is run by an independent third party. The hotline allows callers to remain anonymous and provides a comprehensive and confidential reporting service that assists leaders, employees, advisors, independent contractors and vendors with to addressing ethical concerns and misconduct in the workplace.

Clients
Clients may report suspected ethical violations to the Ameriprise Financial Compliance Department at 866.738.5934 or at the address noted below:

Ameriprise Financial
2923 Ameriprise Financial Center H26/2923
Minneapolis, MN 55474