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Fraud reporting and prevention

Learn how to report fraud, how to spot common types of fraud and how to reduce your risk of identity theft.

How to report fraud

If you suspect unauthorized activity on: Take this action:
Ameriprise Financial investment account
  • Call 800.862.7919 and request to speak to a representative.
  • Mon-Fri 7:00 a.m. CT - 9:00 p.m. CT
  • Sat-Sun 7:00 a.m. CT - 7:00 p.m. CT

Also contact your advisor.
Ameriprise Visa ATM/debit card or checks Call 888.356.1006.
Ameriprise® Visa Signature® Credit Card Program

Call 866.879.4005 to report a fraud claim.

Call 800.260.8469 for support on an existing fraud claim.

Non-Ameriprise accounts Contact your advisor or call customer service at 800.862.7919 to inquire about additional security measures to help protect your Ameriprise accounts if your accounts elsewhere may have been compromised.


If you receive a suspicious email from Ameriprise Financial or your advisor and: Take this action:
You have responded to it with your account or personal information Call us immediately at 800.862.7919.
You have not responded to it
  • Forward it to us right away at:
  • Do not remove the original subject line or change the email in any way when forwarding.
  • Watch for an auto-generated reply to let you know we’ve received your email. If we confirm the email is fraudulent, we will take appropriate action immediately.

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