Receiving emails from Ameriprise Financial
Protecting your personal and financial information is our top priority. When you receive an email from Ameriprise Financial, you can trust it is safe and secure. There are multiple email domains that we use to communicate with you. Review the information below which includes commonly used Ameriprise Financial email domains, how to ensure you receive emails from us, and how to avoid phishing scams.
Email addresses used by Ameriprise Financial
Ameriprise Financial uses several email address domains to deliver communications. Review this list of our most common email addresses used below.
- @aacemail.ameriprise.com
- @afs.ameriprise.com
- @alerts.ameriprise.com
- @ampf.com
- @customercenter.net
- @em.ameriprise.com
- @investordelivery.com
- @notify.ameriprise.com
- @offers.ameriprise.com
- @proxyvote.com
- @sd.ameriprise.com
If you receive an email from a suspicious domain, forward the email to anti.fraud@ampf.com and take the following steps as outlined on our fraud reporting webpage.
Ensure you receive emails from Ameriprise Financial
To help ensure you receive email messages from us, we recommend that you add the list of email addresses above to your email system’s contact list or safe list. This will allow your email system to recognize our services as legitimate contacts.
Tip: If you are unable to add the domain only, you may enter "someone" prior to the domain @. Example: someone@ampf.com
In addition, if your current email address ends in something other than “.com” (e.g., .net, .edu, .info), you may want to consider using a Web-based email address instead (e.g., Yahoo, Gmail, etc.), as it may provide you with a better email receipt experience. If you make a change, please be sure to update your email address with us by logging into the secure site on ameriprise.com.
Report suspicious emails
We are committed to help protect your online security. Be aware of email fraud red flags to watch for. If you receive a suspicious email from Ameriprise Financial or your advisor, visit our fraud reporting webpage with details on actions to take.